Overview
DareByte ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or engage our services.
Short version: We collect only what we need, we don't sell your data, and we give you control over what you share with us.
What We Collect
Information you provide directly
- Name and email address (contact forms, newsletter sign-up)
- Company name and job title
- Project details and messages you send us
- Payment and billing information (processed securely by our payment provider)
Information collected automatically
- IP address and approximate location
- Browser type, version, and operating system
- Pages visited, time on page, and referring URLs
- Device type and screen resolution
How We Use Your Data
We use collected information to:
- Respond to enquiries and deliver agreed services
- Send project updates and important service communications
- Send our newsletter (only if you've opted in)
- Improve our website and understand how visitors use it
- Process payments and manage billing
- Comply with legal obligations
We will never send you unsolicited marketing emails without your explicit consent, and you can unsubscribe at any time.
Data Retention
We retain personal data only for as long as necessary for the purpose it was collected, or as required by law. Enquiry and project data is retained for 5 years after engagement end. Newsletter subscribers' data is retained until unsubscription.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Data portability — receive your data in a structured, machine-readable format
To exercise any right, email us at support@venjns.com. We will respond within 30 days.
Security
We implement industry-standard technical and organisational measures to protect your data, including HTTPS encryption, access controls, and regular security reviews. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. For significant changes, we will notify active clients by email.
Contact
Questions or concerns about this policy? Contact us at support@venjns.com or through our contact page.